Service Level Agreement

HomeBooktz does not publish a generally applicable uptime percentage or support response-time commitment on this page. No numeric service target should be inferred from the subscription plan or this notice.

As described in the Terms of Service, service availability may be affected by maintenance, infrastructure, third-party services, connectivity, and other events. A separate written service-level agreement may apply where one has been expressly agreed with a customer. Only that signed or otherwise formally accepted agreement defines any customer-specific service levels.

To discuss a written service-level agreement, contact homebooktz@gmail.com. This page does not itself create an uptime, support, service-credit, or recovery commitment.